I might could potentially have a temp job…
thats what the lady said. She told me to call her back by 3:00 today to get the final word and then she wasn’t in her office at 3:00 so. I will wait till monday morning and find out then i guess.
Disappointed. No other word from any other job, of couse it is only one or two days after i’ve applied for them, so i guess i should give them time.
You know, i just want someone to tell me, “You will get paid on ______ day” so i can feel better when i spend money.
Oh well.
UPS came by yesterday and took pictures of the damage. They will forward the pictures to the “insurence agency” and the insurence agency will make a claim and get back to the “shipping agent” (allied services) with their answer as to whether i will be compensated or not.
The UPS damage assessment people were not exactly helpful, but they were nice. Turns out that according to shipping regulations i was not supposed to use the original box and materials to ship the equipment in. This is news to me because allied services stated that it would be fine to ship my materials in the “original shipping material”.
I have a feeling that i’m not going to get replacement funds, in which case i will be attempting to put the computer backtogether as safely as possible.
Unfortunatly they are turning the situation into an adverserial position. They are saying that it is ultimatly allied services fault for not informing me of the safest shipping method. Allied services is in turn saying that it is my fault because “David didn’t want to pay the money to package the box like we wanted him to package the box, which would cost roughly 40$.” I argued that i didn’t have the 80 bucks prepared to ship a pc to NYC… it is all irrelevant in the end.
I don’t know whats going to happen. I hate insurrence companies though, becuase they never fulfill what they claim to cover. It always comes down to a technicallity. “Sure i’ll protect your house from a flood.*” Of course there are times in which the little guy gets the better of the insurence company, and then the insurrence company deems you unfit for their insurence.. so the cancel your coverage. Fucking insane.
*flood must be an act of god**.
**God doesn’t exist so the flood must be the effect of a nonexistent entity’s action.
June 4th, 2005 at 11:57 pm
Dad was reading over my shoulder and told me to tell you to tell them that if they were not going to honor the insurance, then why did you accept my money for or even offer to sell me insurance. Good point!
June 6th, 2005 at 4:28 am
yes, i agree. more specifically, to get this insurance, they did not ask him to sign a separate form informing him about the shipping guidelines he’d have to follow in order to have them make good on their end of the agreement. so david had no way of knowing that he was supposed to surround his computer with 2 inches of packing on all sides. this is not on the ups website. the salesperson at allied services didn’t tell him. in fact, she, along with all the web sites HE had looked at, said to send the PC in its original packing material. i think that there should be a checklist a salesperson should have to go through in order to even OFFER a customer insurance on a certain package. how else could they possibly run the insurance gimmick without requiring each and every customer who accepts it to sign a waiver saying something to the effect of, “i understand that if i did not adhere to the following shipping guidelines, this insurance agreement is null…” otherwise, the whole thing’s a racket. thinking further… this would have HAD to come up before – ups has been offering insurance for years. so i wonder… is there already such a checklist in place and did the lady at allied services just forget to do it? but she’s been working there ten years… i don’t know. something is up… it makes me mad. wish i knew who to yell at… also… in all my years as an insurance customer, i’ve never had this sort of experience. i’ve had my roof repaired due to storm damage, my parlor refloored due to A/C leakage, my car fixed due to accidents, … i’ve never been screwed by an insurance company… i guess i’ve just been lucky. 🙁
June 6th, 2005 at 2:47 pm
I deal with these things on a daily basis. Filing freight claims is one of the primary functions of my job. In my experience, parcel shippers like ups and fedex ground do not pay claims. Period. It’s so bad, most suppliers who use these shippers regularly will accept the added expense of replacing damaged products themselves, rather than try to get ups or fedex to pay for damages. On the other hand, I have never dealt with them in the case of an insured package. I’m not saying David can’t get his money. The fact that they sent an adjustor already is a good sign. If David doesn’t have a check within two weeks, then he should get a letter denying his claim. The letter should have contact information, for someone to talk to should he have any questions. If he is persistent and firm, he might get somewhere, even if the claim is denied initially.